This Privacy Policy for Rapid Response Roofing 24/7, a family-run business based in Poulton-le-Fylde, sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

1. What Information We Collect

We may collect the following information from you through our website’s contact forms, quote requests, and other direct interactions:

• Personal Identification Information: Your full name, email address, and telephone number.

• Location-based Information: Your address and postcode to help us provide accurate quotes and services in your area.

• Project Details: Information you provide about your specific roofing needs, such as the nature of the work, property type, and any other details relevant to the job.

2. How We Use the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• To provide you with the services or information you have requested, such as a quotation or a site survey.

• To improve our products and services.

• We may periodically send promotional emails about new services, special offers, or other information which we think you may find interesting using the email address which you have provided.

• We may use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use cookies to:

• Analyse website traffic: We use services like Google Analytics to understand how visitors use our site, which pages they visit, and how long they stay. This helps us improve our website’s performance and content.

• Improve user experience: Cookies can remember your preferences and settings to make future visits more efficient.

5. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.

• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at our business address.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

7. Our Contact Details

For any questions regarding this Privacy Policy or your data, please contact us at:

Rapid Response Roofing 24/7 
99 Breck Road
Poulton-Le-Fylde
FY6 7AN

07927 697128
info@rapidresponseroofing247.co.uk